ZKS Help Centre | ZKS Martial Arts

What do you need help with?

Quick routes to everyday membership and class questions.

Change or add a regular class

Move your weekly class or add another session through Class Schedule.

Cannot attend your next class?

Arrange a one-off alternative before an upcoming absence.

Cancel a membership

Follow the cancellation steps and check notice and final payments.

Return to ZKS

Renew the existing member profile and choose an available class.

Cannot log in?

Get help with your password, reset email or existing account.

Resolve a missed payment

Find out what to pay and what happens to membership after a failed Direct Debit.

Browse by category

Choose the area that matches what you need to do.

Members Area

Understand the dashboard and manage your own account.

Additional Member Support

Adaptive classes, DofE and Leadership Team guidance.

Getting Started

Trials, choosing a class and what to bring.

Membership

Class changes, membership options, pauses and cancellation.

Payments

Direct Debit, failed payments, invoices and refunds.

Training & Progression

Member Reviews, belts, uniform and training guidance.

Events

Competitions, promotion events and event guidance.

Policies / Safety

Attendance, safety, refunds and contacting ZKS.

Need help with your account?

Use the relevant member’s record in the Members Area for bookings, payments and individual messages.

Go to Members Area

More from ZKS

Explore our programmes and keep up with club news.

Main ZKS website

Explore classes, instructors and the timetable.

ZKS newsletters

Read club news and announcements. For current general procedures, use this Help Centre.

How can we help?